Delay Likely for TMWA Mandatory Metered Billing - KTVN Channel 2 - Reno Tahoe Sparks News, Weather, Video

Delay Likely for TMWA Mandatory Metered Billing

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There were two options: pay with a flat rate, or pay what you use.  

But Truckee Meadows Water Authority customers who pay with the flat rate might be able to pay via that option for a little while longer. 

As of June 1, all TMWA customers were supposed to make the change to the metered system, however, in April, TMWA's board voted to delay that change to October 1. Nothing is final until a final vote is cast in late May.

So why the delay? We asked TMWA.

"It gives some folks a chance to do some things to their yard, this summer and this fall, and next spring to get ready," said Kim Mazeres, Director of Customer Relations. 

There are 6,000 residents who still use the flat rate form of paying for water. That's roughly 5% of their total customer base. 

“We found that 75% of our customers that are paying a flat rate would either pay the same amount or less on the meter rate,” said Mazeres.”Some are just scared to make that change." 

She says putting people on meters can also help with the drought. The average metered residential customer uses half of the amount compared to a flat rate customer.

“Metered customers are paying every month for what they're using,” said Mazeres. “They see that amount on their bill, and they react to it. They fix their leaks. They fix those problems. If you're not seeing that amount on your bill every month, you don't know what's happening.” 

Mazeres says it appears the board will vote in favor of the delay, but nothing is official until May 21. 

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