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SOURCE G2 Crowd, Inc.
UltiPro, Workday and PeopleSoft earn Leader status in crowdsourced ratings, while BambooHR earns highest customer satisfaction score.
CHICAGO, July 31, 2014 /PRNewswire/ -- Based on reviews from HR professionals, the inaugural GridSM report for Core HR software, announced today by business software review site G2 Crowd, ranks six products to help HR software buyers in their selections.
The GridSM, G2 Crowd's software recommendation engine, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.
Core HR software automates the systems and processes of organization management, expense management, salary structures, benefit administration and time management. These systems are primarily used to manage the essential elements of each employee's records. HR professionals benefit from Core HR software systems, as it gives them the ability to manage and engage employees at scale.
To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. UltiPro, Workday and PeopleSoft were named Leaders, with BambooHR named a High Performer. High Performers earn high customer satisfaction scores with a smaller market presence than Leaders. Overall, BambooHR earned the highest customer satisfaction score.
Across all Core HR products, reviewers reported the product they use meets their requirements at an average rate of 80%, and on average reviewers said they were 78% likely to recommend the product they use.
Some highlights from the Core HR software reviews on G2 Crowd:
"For the Phoenix Suns and Arizona Diamondbacks, the ability to apportion wages to multiple tax jurisdictions and withhold required taxes on a single check has been key. UltiPro does a great job keeping the tax calculations in the system complaint and maintaining the special tax rules applicable to sports teams. UltiPro delivers numerous standard reports that assist us in the tax review process and the reporting capabilities in BI make it easy to create any report we could want or need."
- Sheila Yammer, Director, Payroll Services at Phoenix Suns
"[It is] simple and easy to use [PeopleSoft]. Users found it very comfortable to use, and...training newcomers on the product [is] easy."
- Sanjay Bhasin, Chief Human Resources Officer at Sagitec Solutions
"It's really easy to navigate through [Workday's] menus, and it definitely makes a manager's job easy when it comes to finding [information] about your teams."
- Alejandro Cabral, Latin America SMB & Commercial Sales Manager at VMware
"[BambooHR's] intuitive interface is very easy to learn from the administrative side. It is...very easy to deploy to computer savvy users and those that are learning. The development team listens and sometimes it seems the tweaks and improvements...they make are perfectly timed with our needs. Responsiveness from [the support team] is consistently reliable and prompt."
- Darren Stinson, Senior Vice President of Operations at Ideal Aerosmith Inc.
Of the 28 software vendors listed in G2 Crowd's Core HR category, the six ranked products each received 10 or more ratings and reviews to qualify for inclusion on the GridSM. Satisfaction rankings are generated from the user reviews, and market presence is calculated from vendor size, market share, and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.
Premium research access can be purchased on the site for $599 and offers the original data for filtering and weighting, as well as individual profiles of each software platform with the most helpful positive and negative Core HR software reviews, detailed company information, user satisfaction ratings, feature scores and customer metrics. Future refreshes of the GridSM will provide updated rankings based on the latest reviews and social data.
Be sure to check out the new GridSM for the best Core HR software and subscribe to the premium research.
About G2 Crowd, Inc.
G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by $4 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.
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