State Health Insurance Exchange Under Fire from Board Member - KTVN Channel 2 - Reno Tahoe News Weather, Video -

State Health Insurance Exchange Under Fire from Board Member

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One member of the board overseeing Nevada's health insurance exchange called the program a "full failure" and says staff should be working on Plan B.
 
Vice Chairwoman Lynn Etkins and other members of the Silver State Health Insurance Exchange board were clearly frustrated Thursday after listening to consumers' continued complaints about long wait times and problems with the website called Nevada Health Link.
 
Much of the criticism was against Xerox, the contractor awarded a $72 million contract to design and operate Nevada's online insurance web portal.

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