TMWA Warns of Phone Scam Involving Missed Payments - KTVN Channel 2 - Reno Tahoe News Weather, Video -

TMWA Warns of Phone Scam Involving Missed Payments

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TMWA is warning its customers about a potential scam involving alleged missed service payments.

A TMWA representative says a person identifying themselves as an employee with the water company has called at least one customer threatening to disconnect their service if a money order or cash payment was not made immediately. They asked that the customer call back with payment arrangements to the following number: 805-308-4820 ext. 201.

TMWA says while it occasionally calls customers who are delinquent on their bills, payments are not solicited over the phone. The only methods of paying your bill are listed at And the only phone number to pay over the phone is TMWA's main line at 775-834-8080 option #1.

It says if you receive an unsolicited call asking for a payment on your TMWA account, you should take down the phone number, refuse to make a payment and call local law enforcement or TMWA at 775-834-8080. In addition, TMWA requires employees to wear identification badges at all times. Anyone claiming to be TMWA employee is required to present a badge and employee number when contacting customers in the field.

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