American Airlines Fixes Computer Glitch That Grounded Flights - KTVN Channel 2 - Reno Tahoe News Weather, Video -

American Airlines Fixes Computer Glitch That Grounded Flights

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American Airlines says its computer systems are again running after a glitch temporarily grounded all flights nationwide.

 However, customers can expect continued flight delays and cancellations throughout the rest of today. 

On its Facebook page, American Airlines suggested several options to customers:

"If customers must travel today and are already at the airport, they can rebook on another airline by visiting an American Airlines agent or by going to the other airline's ticket counter with their electronic ticket number.

If customers must travel today and are not yet at the airport, they can rebook through American Airlines reservations or through another carrier and American will honor the fare difference.

If a customer chooses not to travel today, there will be no charge for reservation changes or a full refund will be provided."

American stressed there's no evidence today's technical outage is related to yesterday's deadly bombings in Boston that killed three people and injured more than 170.

American's problems on Tuesday were reminiscent of what United Airlines passengers endured on several days last year. United experienced computer glitches after combining its reservations system with that of Continental after the two airlines merged. On one day in August, 580 United flights were delayed and its website was shut down for two hours. Another outage in November delayed 636 flights.

(American Airlines, The Associated Press)

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