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New cloud-based service sets the mark for simplicity, flexibility and affordability.
Redwood City, California (PRWEB) January 31, 2013
ServicePal today announced its field service management solution has been launched under the freemium business model to promote adoption and speed time-to-value. ServicePal is an innovative cloud-based offering that enables businesses to optimize service delivery and invoice faster by eliminating bottlenecks associated with managing a mobile workforce.
ServicePal streamlines job scheduling and dispatching, provides real-time visibility into service operations and equips mobile workers with the vital information needed to consistently deliver services. ServicePal comprises ServicePal.com, a web-based application for back office job scheduling and dispatching, and ServicePal for iPad – the company’s flagship application for mobile workers designed solely for the iPad®.
“We started ServicePal with the vision of bringing the same ease-of-use and captivating experience that people have found in other iPad applications to field service,” said Jan Sondergaard, ServicePal CEO. “Never before has field service software been so accessible and easy to adopt. In fact, most companies will be operational in 15 minutes or less.”
Key ServicePal capabilities include:
Flexible Business Forms
ServicePal replaces paper forms with interactive electronic forms to ensure uniform service delivery and error-free job reporting. Customers can model any business-relevant data they want to capture, present and share with constituents. Also, customers may start with several pre-defined templates or create their own forms in minutes using the drag and drop form designer.
Vertical Industry Focus
ServicePal delivers out-of-the-box support for multiple verticals such as HVAC, Pool Cleaning, Fire and Safety, Property Rental, Electromechanical Repair, State and Federal Inspections and more.
Painless Job & Time Management.
ServicePal optimizes resource utilization with up-to-the-minute job scheduling, dispatching and tracking that’s performed at the office, in the field, or both. ServicePal also simplifies the process of managing timesheets. Time spent on jobs or other activities is recorded easily in the field – at the time of service delivery – and submitted electronically for review.
Mobile Workforce Productivity
All of the information mobile workers need to reliably do their jobs is available on their “electronic clipboard” (iPad) including assigned jobs, built-in maps, customer contact data, forms, notes and service history. Completed forms, including electronic signatures and photos, are safely and automatically archived and may be immediately shared with customers via email.
Secure Data Synchronization
ServicePal is a secure, reliable, accessible-anywhere solution. Use any modern web browser on a PC to schedule and dispatch jobs to your mobile workforce. Changes made on iPads are automatically synchronized with ServicePal.com and other mobile workers. Mobile staff may also work offline where data is synchronized automatically when connectivity is restored.
“From installing or fixing high-value equipment to delivering any commercial or residential service, ServicePal is dedicated to helping businesses grow by maximizing resource utilization and finding new and better ways to serve their customers,” said Sondergaard. “Equally important is keeping operating costs low. That’s why we offer ServicePal under the mutually-beneficial freemium business model to ensure companies of any size can realize sustainable value from ServicePal based solely on what and how much of the service they use.”
Availability and Pricing
ServicePal is available today. ServicePal accounts are free with premium plans available for businesses requiring additional capabilities and support options. The ServicePal for iPad application may be downloaded for free from the App Store. ServicePal does not charge setup fees or require a contract.
About ServicePal Inc.
ServicePal provides a cloud-based field service management solution that enables businesses to optimize service delivery and invoice faster by eliminating bottlenecks associated with managing a mobile workforce. Offered under the freemium business model, only ServicePal gives service companies a simple, flexible and cost-effective way to manage their service work. ServicePal’s founders have deep-rooted experience managing service-based businesses and building commercial software that people love to use. ServicePal is a privately held company based in Northern California. For more information, visit http://www.servicepal.com.
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